Post Updated: 9:09 am, 3:34pm, 11:14pm, 04/16 1:17pm
When WMATA last launched a survey of riders – for the proposed GM’s budget – their online survey had many problems. One of the biggest was a lack of accessible formats for disabled riders to be able to participate. WMATA rectified this error after it was brought to their attention, so you’d think they’d have remembered to include the disabled community the next time they’d run a survey.
