The Value #WMATA Places On (Some) Opinions

Post Updated: 9:09 am, 3:34pm, 11:14pm, 04/16 1:17pm

When WMATA last launched a survey of riders – for the proposed GM’s budget – their online survey had many problems.  One of the biggest was a lack of accessible formats for disabled riders to be able to participate.  WMATA rectified this error after it was brought to their attention, so you’d think they’d have remembered to include the disabled community the next time they’d run a survey.

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April 13th, 2012 | Tags: , , | Category: Accessibility, Budget Survey, WMATA | 2 comments

Watch Me Pull A Rabbit Out of My ...

The following is from material presented by WMATA at last night’s AAC (Accessibility Advisory Committee) meeting (Board Memo dated March 23, 2012).

One of the most important skills a person can possess is an active crap detector.  I’m not sure it is something that can be taught… but however you get it, mine hit 1000% at the AAC meeting last night.

It was a little like watching a magician’s slight of hand.  The important thing is in having the ability to watch the correct hand!

And here, before your eyes… I will give you a quick demonstration of WMATA magic:

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April 3rd, 2012 | Tags: , , , , , , | Category: Accessibility, Fare Increases, Metro Access Fare Burden, WMATA | 2 comments

Metro is (not very) Accessible

One of my readers sent me a very interesting case study that was conducted in September 2011 and published by SAGE publishing.

I contacted the authors and through their efforts,  SAGE has graciously waved fees for the pdf and have allowed me to place a copy of the document Proceedings of the Human Factors and Ergonomics Society Annual Meeting-2011-Vredenburgh-584-8 for download on this site.

This is a preview of Metro is (not very) Accessible. Read the full post (364 words, 1 image, estimated 1:27 mins reading time)
April 2nd, 2012 | Tags: , , , , , | Category: Accessibility, WMATA | Leave a comment